Privacy policy
AI Build Pros CRM · Last updated September 27, 2026
Who we are
AI Build Pros LLC makes the AI Build Pros CRM: the website at crm.aibuildpros.com and the phone app for Android and iPhone. Contracting companies use it to run their business: customers, estimates, jobs, schedules, and their crews' hours. Questions about this policy go to info@aibuildpros.com.
Whose data it is
Each company decides what goes into its CRM. We store and process that information for the company. If a contractor you hired holds information about you, ask that contractor first. We'll help them answer.
What we collect
- Your account: name, email, phone number, your role, and the company you work for.
- Location, only while you are clocked in. If your company tracks your role, the app records where you are every few minutes from clock-in to clock-out. That includes while the app is in the background or the phone is locked. On Android an “On the clock” notification shows the whole time. Nothing is recorded while you are clocked out.
- Hours: when and where you clock in and out.
- Work records you or your team enter: customers and their contact details, estimates, contracts and signatures, job photos, files, notes, and payments.
- Calls, texts, and email made through the CRM, including call recordings.
- How the CRM is used: which pages you open, how long you are active, and what kind of device you use. Your company's admins see this. We also receive error reports so we can fix problems.
How it is used
Only to run the CRM for your company: showing your team its work, the schedule, the team map and hours, and sending the calls, texts, and emails your company makes. We don't show ads. We don't sell personal information, and we don't share it for anyone else's marketing.
Who can see it
People in your company, depending on their role. Your location and hours are visible to your company's office and admins. We share information with the services that run parts of the CRM for us, and only so they can do that job:
- Supabase (database and sign-in) and Vercel (hosting)
- Twilio and CallRail (calls and texts), and Resend (email)
- Stripe (payments; we never see or store full card numbers)
- Google (maps, plus Drive and Calendar if your company connects them)
- Meta (Facebook lead forms, if your company connects them)
- PropertyRadar (property details for an address)
- Anthropic (the CRM's AI features)
- Sentry (error reports)
We may also disclose information if the law requires it.
How long it is kept
Location trails are deleted automatically after the period your company sets. The default is 90 days. Everything else is kept while your company uses the CRM, or until your company or you ask for it to be deleted.
Security
Everything travels encrypted (HTTPS). Who can read what is enforced by the database itself, by company and role, not only by what the screens show.
Your choices
- You can turn off location for the app at any time in your phone's settings. Your company may require it while you are on the clock.
- To see, correct, or delete your information, ask your company's admin or email us. To delete your account, see Delete your account.
Children
The CRM is a work tool for adults and is not meant for anyone under 18.
Changes
When this policy changes, the date at the top changes. Big changes will be announced in the CRM.
AI Build Pros LLC · info@aibuildpros.com